### **Minimum Requirements:**
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Experience with Unisolv
- Computer literacy (MS Office)
- Sound numerical skills
- Strong command of the English language and a second language
- Willingness to work retail hours
### **Advantageous:**
- Knowledge of Retail/FMCG operations
- 3rd additional language
- Experience with SAP and E-Scripting
- Knowledge of drug and family planning, and complementary medicine
### **Key Responsibilities:**
- Assist with the sale and preparation of Schedule 1 and Schedule 2 medicines or scheduled substances.
- Compound, manipulate, or prepare non-sterile medicines or scheduled substances according to standard operating procedures.
- Manage the manufacturing and re-packaging of non-sterile medicines.
- Control and distribute stock of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Assist with ordering medicines and scheduled substances up to Schedule 6.
- Accurately interpret, prepare, and dispense prescriptions following evaluation by a pharmacist.
- Capture and verify patient details accurately in the system.
- Provide instructions to patients on correct medication usage and offer health-related advice.
- Stay updated on medical aid procedures and ensure accurate claims.
- Ensure all medications are checked for accuracy and signed by a pharmacist.
- Advise and assist patients at the dispensary, self-medication, and front-shop.
- Follow up with patients regarding script tracking reports and appointments.
- Explain medical aid costs to patients and promote health.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS, and oncology medication.
- Maintain and manage customer profiles, stock levels, and carry out bi-annual stock takes.
### **Competencies:**
- Strong communication skills in English and a second language
- Customer service focus
- Attention to detail
- Problem-solving skills
- Ability to work under pressure and manage time effectively
- Computer literacy (MS Office)
- Team player, trustworthy, and honest
### **Special Conditions of Employment:**
- Registration with the SAPC
- Ability to work retail hours
- Physically fit and capable of standing for long periods
- Valid driver’s license
- Clear credit and criminal records
### **Remuneration and Benefits:**
- Market-related salary
- Medical aid
- Provident fund
- Staff account