### **Minimum Requirements:**
- **Grade 12 / Matric**
- **Basic Pharmacist Assistance qualification**
- **Registration with the South African Pharmacy Council (SAPC)**
- **Experience with Unisolv**
- **Computer literacy (MS Office)**
- **Sound numerical skills**
- **Strong command of English and a second language**
- **Willingness to work retail hours**
### **Advantageous:**
- Knowledge of Retail/FMCG operations
- 3rd additional language
- Experience with SAP and E-Scripting
- Knowledge of drug and family planning, and complementary medicine
### **Duties and Responsibilities:**
- Assist with the sale and preparation of Schedule 1 and Schedule 2 medicines or scheduled substances.
- Compound, manipulate, or prepare non-sterile medicines or scheduled substances as per standard operating procedures.
- Manage the manufacturing and re-packaging of non-sterile medicines.
- Control and distribute stock of Schedule 1 to Schedule 5 medicines or scheduled substances.
- Assist with ordering medicines and scheduled substances up to Schedule 6.
- Prepare and dispense prescriptions accurately following evaluation by a pharmacist.
- Capture and verify patient details in the system.
- Provide instructions on medication usage and offer health-related advice.
- Stay updated on medical aid procedures and ensure accurate claims.
- Ensure medications are checked for accuracy and signed by a pharmacist.
- Assist patients at the dispensary, self-medication, and front-shop.
- Follow up with patients regarding script tracking reports and appointments.
- Explain medical aid costs to patients and promote health.
- Process paperwork for accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV, and AIDS medication.
- Maintain and manage customer profiles and stock levels.
- Conduct bi-annual stock takes and manage stock, cash, and asset control.
### **Competencies:**
- Proficiency in English and a second language
- Good communication skills and listening ability
- Customer service focus
- Attention to detail and problem-solving skills
- Team player with time management abilities
- Ability to work under pressure
- Computer literacy (MS Office)
### **Special Conditions of Employment:**
- Registration with the SAPC
- Ability to work retail hours
- Physically fit and able to stand for long periods
- Valid driver’s license
- Clear credit and criminal records
### **Remuneration and Benefits:**
- Market-related salary
- Medical aid
- Provident fund
- Staff account