Leanership Call Centre Agent B

 



  • The Commercial Processing Centre division has positions available for Insurance Consultants. These positions will be based in Auckland Park and will report to the Team Manager.

    The Insurance Consultant positions are process orientated roles with a strong attention-to-detail focus. The successful candidate will be responsible for the administration of commercial risks managed and administered on external systems and the subsequent mirroring of the administrator’s schedule onto Santam’s systems.

    The Successful Incumbents’ Responsibilities Include But Not Limited To
    • Identifying and highlighting risks that may be within the National Survey Policy.
    • Delivering a high standard of work.
    • Ensuring that the information captured promotes profitability and sustainability of the portfolio.

    What will make you successful in this role?
    • Completed Grade 12
    • Fais compliance
    • Proven work experience in commercial policy administration and underwriting within the short-term insurance industry
    • Minimum 3 year of experience in a commercial lines environment within the short-term insurance industry

    Skills
    • Good interpersonal skills
    • Detail orientation skills
    • Good communication skills (verbal and written)
    • Basic computer proficient skills (MS Office Packages)

    KNOWLEDGE
    • Ability to identify and mitigate risks presented
    • Relevant system knowledge (Persetel/ Mainframe)
    • WEB E Uploads (optional)

    Knowledge And Skills

    Customer Service

    Administration

    Quality, compliance and accreditation

    Team Support

    Personal Attributes

    Communicates effectively - Contributing independently

    Action orientated - Contributing independently

    Situational adaptability - Contributing independently

    Optimises work processes - Contributing independently

    Build a successful career with us

    We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment the group provides many opportunities for growth and development.

  • Number of vacancies: 90
  • Requirements

  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No
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